FAQ

We’ve been asked…

How to download and install TaskMagic on windows.

Step by step guide to install on windows.

Do I have to download the desktop app?

Explains how to download the desktop app

What is a lifetime deal?

What is a lifetime deal?

Are my passwords and data secure?

See how we secure your data

What is included in a team plan?

I’ve been invited to a team. What do I have access to?

Do you offer a cloud plan? And how does that work?

How do I replace a “selector” when needed?

Do I need to have my computer open in order for the automations to run?

Running automations with your computer open or closed.

What's the Difference Between Using Webhook to Trigger or Export Before or After a Flow and Using a Flow and Using Webhooks Inside Apps

What's the Difference Between Using Webhook to Trigger or Export Before or After a Flow and Using a Flow and Using Webhooks Inside Apps

When I Use Automation Tools Like Zapier or Make I Start With My Trigger But in Taskmagic I Start With My Recording and Set Up My Trigger After, Why is That?

When I Use Automation Tools Like Zapier or Make I Start With My Trigger But in Taskmagic I Start With My Recording and Set Up My Trigger After, Why is That?

Can We Add Multiple Cookies from Different Platforms in the Same Automation

Can We Add Multiple Cookies from Different Platforms in the Same Automation

I did a scrape step and when i went back to the prompt window and pressed edit and it went to advanced settings. There are more advanced settings here than while i was recording other types of steps. Before i only saw “go to step if this step fails” and “enable random delays” but now i see “enable find by text”, “miliseconds we will…@”, “keep formatting (line breaks, etc.), “replace existing step data”. Why are these advanced settings different than my other recorded steps?

Why Are Advanced Settings Different After Recording

I want to access or upload a file on my google drive. Whats the best way to do this? via apps or recording?

I want to access or upload a file on my google drive. Whats the best way to do this? via apps or recording?

Why would i want to use “find by text”? Hows it helpful to my automation?

Why would i want to use “find by text”? Hows it helpful to my automation?

I pressed a button and now the prompt window is thin and i only see “open” and an “x” and “cancel” which do i press it to get to use it to create my next step?

The Prompt Window Shows “Open,” “x” and “Cancel,” Which Do I Press to Create My Next Step

How Can TaskMagic Help Me With My Online Store or Membership Business

How Can TaskMagic Help Me With My Online Store or Membership Business

Can I Reorder My Steps During Recording?

Can I Reorder My Steps During Recording?

What is the second “scroll down” button in the prompt window and how’s it work and why would i need it for my automation? Is it different from the one above?

What is the Second “Scroll Down” Button in the Prompt Window?

What is the “change tab” button in the prompt window and how’s it work and why would i need it for my automation? Is this the only way to change tabs during recording?

What is the “Change Tab” Button in the Prompt Window

What is the “go back” button in the prompt window and how’s it work and why would i need it for my automation?

What is the “Go Back” Button in the Prompt Window

What is the “refresh page” button in the prompt window and how’s it work and why would i need it for my automation? When is it necessary?

What is the “Refresh Page” Button in the Prompt Window

Do I Need a Proxy IP If I'm Building Using the Apps?

Do I Need a Proxy IP If I'm Building Using the Apps?

How does the task history in the “apps” section and the task history in the taskmagic recording desktop app relate? Are they the same?

How does the task history in the “apps” section and the task history in the taskmagic recording desktop app relate? Are they the same?

What is the “screenshot” button in the prompt window and how’s it work and why would i need it for my automation? Whats an example of it in use?

What is the “Screenshot” Button in the Prompt Window?

Whats the difference between play steps, turn on from desktop, and turn on from cloud?

Whats the difference between play steps, turn on from desktop, and turn on from cloud?

When i invite someone in the apps builder to my workspace does that also invite them to the “apps” builder? how does this work?

When i invite someone in the apps builder to my workspace does that also invite them to the “apps” builder? how does this work?

Ok, I See a Loading Icon and It Keeps Spinning; What Do I Do?

Ok, I See a Loading Icon and It Keeps Spinning; What Do I Do?

How Do I Handle Download Issues? The App is Not Downloading

How Do I Handle Download Issues? The App is Not Downloading

How Do I Remove Duplicates From a Spreadsheet?

How Do I Remove Duplicates From a Spreadsheet?

Im seeing element cannot be found. What steps do i take to manually select an element that can not be found?

What Steps Do I Take to Manually Select an Element that Can Not Be Found?

Does TaskMagic Work With Linux? Why or Why Not?

Does TaskMagic Work With Linux? Why or Why Not?

How Do I Get My Previous Invoices?

How Do I Get My Previous Invoices?

Is the TaskMagic Desktop App for Both Mac and Windows PC?

Is the TaskMagic Desktop App for Both Mac and Windows PC?

I Don’t See the Chromium Window Showing Up, What Do I Do?

I Don’t See the Chromium Window Showing Up, What Do I Do?

I wanted to take a screenshot, so i pressed Screenshot, but i see edit screenshot, and under that i see “overwrite the file name (optional)” and “overwrite the file name (optional). These are both optional, so i pressed save, but i didnt see a screenshot anywhere; how does that work?

I wanted to take a screenshot, so i pressed Screenshot, but i see edit screenshot, and under that i see “overwrite the file name (optional)” and “overwrite the file name (optional). These are both optional, so i pressed save, but i didnt see a screenshot anywhere; how does that work?

What is “Buttons?” Is that Cloud?

What is “Buttons?” Is that Cloud?

I Got "We Are Unable to Serve Your Request" From Claude Detection, What Do I Do?

I Got "We Are Unable to Serve Your Request" From Claude Detection, What Do I Do?

I purchased a Browser VPN(proxy IP) from TaskMagic, but even when I click on "View my proxies," in the email, the authentication information is not displayed. How do I find this?

I purchased a Browser VPN(proxy IP) from TaskMagic, but even when I click on "View my proxies," in the email, the authentication information is not displayed. How do I find this?

Is it normal that it takes at least 10 sec to complete a single step (scrape a list)? It seems that each step is now slowed down for completion. It used to be so much faster last time. Is there anything we can do to make it faster?

Is it normal that it takes at least 10 sec to complete a single step (scrape a list)? It seems that each step is now slowed down for completion. It used to be so much faster last time. Is there anything we can do to make it faster?

I’m having some issues with automating Claude. How do I set up the automation properly to handle Claude, ChatGPT, and Gemini? Does it involve chrome profiles, cookies, proxy IPs?

I’m having some issues with automating Claude. How do I set up the automation properly to handle Claude, ChatGPT, and Gemini? Does it involve chrome profiles, cookies, proxy IPs?

How do I set up and attach my chrome profile to an automation at the beginning? And why do I need the chrome profile?

How do I set up and attach my chrome profile to an automation at the beginning? And why do I need the chrome profile?

How is setting up chrome profiles different than adding cookies to my automation? And how do I know to use cookies OR chrome profiles?

how is setting up chrome profiles different than adding cookies to my automation? And how do I know to use cookies OR chrome profiles?

LinkedIn cookies aren’t lasting that long. What are the best practices for saving cookies for LinkedIn

LinkedIn cookies aren’t lasting that long. What are the best practices for saving cookies for LinkedIn

Do i need to download the desktop app? How do i download the desktop app?

Do i need to download the desktop app? How do i download the desktop app?

I see the prompt window, but I lost track of the chromium window. Where is it and how do i get it back?

I see the prompt window, but I lost track of the chromium window. Where is it and how do i get it back?

I wanted to take a screenshot, so i pressed Screenshot, but i see edit screenshot, what does “overwrite the file name (optional)” mean and how does that work?

I wanted to take a screenshot, so i pressed Screenshot, but i see edit screenshot, what does “overwrite the file name (optional)” mean and how does that work?

Inside the prompt window to the right of each recorded step i see three dots. When i click that i see “advanced settings”. When i click it i see the option to check “go to step if this step fails” and “enable random delays”. What does “go to step if this step fails” do and why would i do that?

What Does “Go to Step If This Step Fails” Do and Why Would I Do That?

How Do I Delete My Account or Cancel My Subscription?

How Do I Delete My Account or Cancel My Subscription?

How Do I Stay Logged In For Future Runs of My Automation? Is This a Chrome Profile Thing?

How Do I Stay Logged In For Future Runs of My Automation? Is This a Chrome Profile Thing?

What are the Two TaskMagic Windows I See When I Am Recording an Automation?

What are the Two TaskMagic Windows I See When I Am Recording an Automation?

When I Create a New Workspace I Don’t See the Green New Automation Button - Is This Just Me?

When I Create a New Workspace I Don’t See the Green New Automation Button - Is This Just Me?