Insufficient Scopes Were Provided - Please Contact the App Developer
Insufficient Scopes Were Provided - Please Contact the App Developer
Video
Steps
Title: Troubleshooting HubSpot Connection: Insufficient Scopes Error
Introduction: Having trouble with your HubSpot connection? If you're encountering issues related to insufficient scopes, it might be due to the configuration of the active pieces app. In this blog post, we'll explore how to troubleshoot this error and ensure your app has the necessary permissions to connect seamlessly with HubSpot.
Understanding the Issue: The error message indicating that the app doesn't have the required permissions often prompts users to reach out to the app developer for assistance. This can occur not only with the active pieces app but also with other similar applications. When selecting certain actions within the app, you may encounter errors, signaling a lack of necessary permissions.
Troubleshooting Steps:
- Checking App Permissions: If you're facing this issue, the first step is to navigate to your app settings. Look for the option to establish a new connection and review the permissions granted to the app.
- Updating OAuth Credentials: To ensure a smooth connection with HubSpot, consider providing your own app credentials. By setting up your own client ID and secret, you can tailor the permissions to meet HubSpot's requirements.
Conclusion: By following these troubleshooting steps and adjusting the app permissions accordingly, you can resolve the insufficient scopes error and enhance the functionality of your HubSpot connection. Don't let permission issues hinder your workflow – take control of your app settings and enjoy a seamless integration with HubSpot.
VIDEO TRANSCRIPT
So if you are having an issue with the HubSpot connection, there's a chance that the active pieces app that we have from the open source repo that is used to connect to HubSpot doesn't have all of the same actions that we do. So depending on the action you're selecting, if you're receiving any errors saying the app doesn't have permissions or to contact the app developer, and this applies to other apps as well, what you can easily do is click into your app.
Click the connection and new connection. And then if we provide OAuth and ActivePieces could be behind, we also provide the, I would like to use my own app credentials, where you can click that and set up your own client ID and secret that way it can have all of the permissions that are needed from HubSpot, just in case ActivePieces only has a couple of those.